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09/04/07 - Track and process users' requests and store them in a conveniently organized database.
RequestCommander is a trouble ticketing system, which helps you sort out and organize users' requests and reports. This software processes users' requests on the fly and stores them in a conveniently organized database. RequestCommander let you quickly add in the database any information received by phone or e-mail. Request Commander features easy-to-understand graphic presentation of all collected data: you can simultaneously see the list of request categories, users' requests and answers to these requests (if any). This presentation style powered by smart search and filtering system lets you easily find and access any necessary information. Other features of the program include ability to work in client-server mode, users register, flexible reporting system, reminder (a list of important events with deadlines for each of them) and sending e-mails.
Version 1.3 includes unspecified updates, enhancements, or bug fixes.
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